Notification regarding billing changes for Pension Card Holders
We, at the Moana Medial Centre, like many other general practices at this time, have found ourselves struggling to balance our ongoing desire to provide the highest quality medical care, with the financial necessities of running a medical practice. As a result of this, we have reached the difficult decision that the rebate offered for our services by Medicare is no longer adequate to cover the costs of the comprehensive care we provide for our patients.
Therefore, from 1st July 2021, Moana Medical Centre regrets to advise it will no longer be bulk billing Pension Card holders for their doctor visits. An out of pocket cost of $18.00 per visit will apply and you will be asked to pay your account in full for your consultation on the day.
The basis of this decision lies in the failure of Medicare rebates to keep pace over the years with the increasing costs of running a practice. In addition, the government incentive for us to bulk bill has recently been reduced by 33%.
We appreciate this may come as a shock to many of you, however, this change will enable us to continue to serve you as your medical practice, and to maintain the top quality care that we always aim to provide.
We will continue to direct bill Medicare the following:
- Children aged 15 years old and under
- GPMPs (chronic disease management plans)
- Health assessments (e.g. 40-49 years old , 45-49yo, >75 yo)
If you have any concerns or feedback, you are welcome to put them in writing to the Practice Manager or to discuss them with your doctor. Alternatively, we have feedback and suggestion forms for your use at reception.
We thank you for continuing to trust us with your ongoing medical care.
Our fees reflect the time and care we take to provide a dedicated service for you and your family. The doctors at Moana Medical Centre will strive to get to the bottom of your health concerns, spending more time with you where necessary, which means fewer visits to your doctor in the long run.
Fees from 1st July, 2021: